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Shipping & Delivery

DELIVERY

All domestic orders will take approximately 5-6 weeks for delivery from the date payment confirmation is received.

International orders take approximately 6-8 weeks for dispatch from the date payment confirmation is received. Delivery will take approximately 7-9 days from the date of dispatch.

Estimated delivery times are to be used as a guideline only. We are not responsible for any delays caused by destination customs clearance processes.

Please do not accept any product if the packaging seal is broken or has been tampered with. Returns of products wherein the customer has accepted the products in tampered packaging will not be entertained.

Returns are only possible when there are visible manufacturing defects found in the product received by the consumer. Return of such products is acceptable only upon receiving of a picture of the defected product by our customer care team.

For more information, please write to us on info@josmostudio.com

    INSURANCE

    Josmo Studio insures each purchase during the time it is in transit until it is delivered to you. Once the items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

    DUTIES & TAXES

    For customers in India, prices are inclusive of all taxes and duties.

    For international customers, most countries are shipped on a DDU (Delivery Duty Unpaid) basis, which means prices are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of the above at the time of delivery is necessary in order to release your order from customs on arrival.

    For more information, please write to us on info@josmostudio.com

    IMPORTANT INFORMATION
    Once an order is placed it cannot be canceled.
    We are unable to redirect orders once items have been dispatched.
    All orders require a signature upon receipt.